Diamonds and Gems Shipping and Returns
Diamonds and Gems are proud to offer Free Royal Mail Special delivery on orders over £50 Royal Mail First class Sign-for, 24 or 48 Tracked shipping on every order within the United Kingdom.
Shipping for International orders cost from £12.99 via International Tracked Signed.
Diamonds and Gems Shipping Methods
Once your payment has cleared, we will ship your beautiful Gemstone or piece of jewellery to you within three business days.
After packaging your order, one of the following couriers will deliver your order to your chosen delivery address
FREE Royal Mail Special delivery on orders over £50 and Royal mail First class Sign-for for an order under £50.
International orders £9.99 send via International Tracked and Signed, International Tracked, or International Signed-for or similar courier service.
We can ship your order to virtually any address in the world. Please note there are some restrictions on some products, importing of some items to international destinations is illegal.
When you place an order, Delivery dates will be estimate based on your order availability and chosen shipping options.
Please also note that the shipping rates for many items we sell are value-based. To reflect the policies of the shipping companies we use.
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is our error (you received an incorrect or defective item, etc.)
Refunds will be made within five working days of being received back at our shop.
If you need to return an item, please contact us. We’ll notify you via e-mail of your refund once we’ve received and processed the returned item.